In an information rich world, employees are smarter, and leaders humbler than they were before. Healthy dialogue is aided by valid and reliable data of how employees perceive the workplace.
Surveys that are credible respect confidentiality and honor privacy of respondents. They are also designed by experts who worked with Rensis Likert, like Ray Seghers. Surveys that allow users to customize aspects of demographics capture, item construction and of course dimension design are possible today thanks to Web 2.0 platforms put painfully together by experienced HR and OD experts. The ORG 360 that Workplace Catalysts supports is a practical utility of this nature.
Data from the ORG 360 can be reported in customizable ways, and what is great is the way users can relate quantitative scale measurements with qualitative comments from employees. Actionable information helps users plan interventions and of course implementing them aids the achievement of performance objectives. The Performance linkage is premised on sound indicators of employee drives, business drivers and customer service outcomes.