Here I attempt to make concise points of mention from that perspective.
5. Why does it matter? Employees are living control systems who design their own performance. Orchestrating that kind of outcome is not done by using models that depict people as compliant, conditioned beings capable of being manipulated ad nauseam. Not anyone who is able to exercise adequate control over others will figure this shift easily either. Top Management should be genuinely and intensely interested in how to help people craft their own performance because the path to organizational performance passes through the ever refining sieve of individual discretion.
This blog is an acknowledgement in part of the great opportunity of making contemporary web 2.0 technology work on behalf of a humbler leadership working in service of enlightened employees. Performance is no longer what it used to be. And people are at it indeed.