Monday, April 23, 2012

SHRM Survey Finds Employee Engagement Is a Key HR Challenge

SHRM Survey Finds Employee Engagement Is a Key HR Challenge

In an information rich world, employees are smarter, and leaders humbler than they were before. Healthy dialogue is aided by valid and reliable data of how employees perceive the workplace.

Surveys that are credible respect confidentiality and honor privacy of respondents. They are also designed by experts who worked with Rensis Likert, like Ray Seghers. Surveys that allow users to customize aspects of demographics capture, item construction and of course dimension design are possible today thanks to Web 2.0 platforms put painfully together by experienced HR and OD experts. The ORG 360 that  Workplace Catalysts supports is a practical utility of this nature.

Data from the ORG 360 can be reported in customizable ways, and what is great is the way users can relate quantitative scale measurements with qualitative comments from employees. Actionable information helps users plan interventions and of course implementing them aids the achievement of performance objectives. The Performance linkage is premised on sound indicators of employee drives, business drivers and customer service outcomes.

Improvement efforts largely depend on what growth stage the organisation is in. A survey opinion makes smart employees feel involved in sustaining the future of the company, as they dialogue ways with enlightened leadership on effective ways of spending money and time. Surveys can move beyond rank and yank measures of publicity for the company to substantial results based on reliable data.